To begin, kindly log in to the VPN Control Panel and verify that your VPN is active. Once you have ensured that your VPN account status is satisfactory, attempt to connect using all available protocols including OpenVPN, OpenConnect, and, if applicable, PPTP for Windows.
If you continue to experience difficulty connecting, please reach out to us using the form provided below:
https://worldvpn.net/billing/submitticket.php?step=2&deptid=2